Status: v1, in force from 2026-10-13.

Security

Version 1.0.2 · Effective 2026-10-14 · Posted 2026-10-14 · Last updated 2026-10-14

In plain English (this summary is not a contract; the full text below controls)

1. How we protect Tartan

  1. Traffic. Traffic is end-to-end encrypted between your devices. Tartan's relays forward it without being able to read it.
  2. Sign-in. You sign in with passkeys, or through your organization's own identity provider. We store only public keys, never passwords.
  3. Device keys. Device keys are created on the device and kept in hardware-backed storage where available. They never leave the device.
  4. Org isolation. Each organization's records are separated in the database.
  5. Audit log. The audit log is tamper-evident (hash-chained) and append-only.
  6. Backups. Backups are encrypted, immutable for their retention period, and kept in a second US region.
  7. Signed releases. Software releases are signed. The Windows agent is signed with a certificate issued to TechSolve LLC.
  8. Minimal data. The apps have no analytics, crash-reporting or advertising SDKs. DNS lookups are not logged.

More detail is in Annex II of our Data Processing Addendum (https://tartannetworks.com/legal/dpa).

2. Reporting a vulnerability

Email security@tartannetworks.com. Please include:

Please do not include other people's personal data. If you encounter any, tell us and delete it.

What we do:

3. Safe harbour

If you make a good-faith effort to follow this policy, we consider your research authorised. We will not bring or support legal action against you for it, including under anti-hacking or anti-circumvention laws. The rules:

We cannot authorise testing of third-party services we use (see https://tartannetworks.com/legal/subprocessors). Their own policies apply.

4. Bug bounty

We don't run a paid bug bounty yet. We may add one later. If we do, we will post it here.

5. security.txt

We publish a machine-readable contact file (RFC 9116) at https://tartannetworks.com/.well-known/security.txt:

Contact: mailto:security@tartannetworks.com
Expires: 2027-10-12T00:00:00.000Z
Preferred-Languages: en
Canonical: https://tartannetworks.com/.well-known/security.txt
Policy: https://tartannetworks.com/legal/security

TechSolve LLC, a Kentucky limited liability company and the maker of Tartan Networks, 187 Pavilion Pkwy #131, Newport, KY 41071.